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Support Guide

How to Delete Your Account

Follow the steps below to permanently delete your Seva Sadhna account and all associated data from our platform.

⚠️
This action is permanent and irreversible.

Deleting your account will erase all your consultation history, bookings, palm analysis records, and personal data. This cannot be undone.

Step-by-Step Instructions

  1. 01
    📱

    Open the Seva Sadhna App

    Launch the Seva Sadhna app on your iOS or Android device and make sure you are signed in to the account you wish to delete.

  2. 02
    👤

    Go to Your Profile

    Tap the Profile icon (person icon) in the bottom navigation bar. This will open your account dashboard.

  3. 03
    🔽

    Scroll Down to Find "Delete Account"

    Scroll to the bottom of the Profile screen, below the Logout button. You will see the red "Delete Account" button.

  4. 04
    ⚠️

    Tap "Delete Account"

    Tap the "Delete Account" button. A confirmation dialog will appear warning you that this action is permanent and cannot be undone.

  5. 05
    ✅

    Confirm the Deletion

    Read the confirmation prompt carefully, then tap "Confirm Delete" to permanently remove your account. You will be logged out immediately.

Visual Reference

Seva Sadhna app profile screen showing the Delete Account button at the bottom

Profile screen — scroll down to find the "Delete Account" button

What Data Gets Deleted?

🙏
Consultation History

All past and upcoming guru consultations

✋
Palm Analysis Records

Uploaded palm images and analysis results

📅
Bookings & Orders

VIP darshan bookings and prasad orders

👤
Profile Information

Name, phone number, email, and preferences

💳
Payment Data

Saved payment methods and transaction history

🔔
Notification Settings

All custom notification preferences

💬

Prefer to Request Deletion by Email?

If you are unable to access the app, you can request account deletion by sending an email to our support team with the subject line "Account Deletion Request" and your registered mobile number or email address.

✉️  [email protected]

⏱️ Deletion Timeline

Immediate

Your account is deactivated and you are logged out across all devices.

Within 7 Days

Your personal profile data and login credentials are permanently erased.

Within 30 Days

All transaction records and consultation data are deleted from our servers.

Up to 90 Days

Residual backup copies are purged from disaster-recovery systems.

Still Need Help?

Our support team is available Monday to Saturday, 9 AM – 6 PM IST. Reach us through any of the channels below.

Contact Support[email protected]
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